Privacy Policy
Privacy Policy:
Introduction
Welcome to The Helping Hand Group LLC! We are committed to protecting your personal information and your right to privacy. If you have any questions or concerns about this privacy notice, or our practices with regards to your personal information, please contact us at [email protected].
When you visit our website https://www.helpinghandbots.com (the "Website"), and more generally, use any of our services (the "Services", which include the Website), we appreciate that you are trusting us with your personal information. We take your privacy very seriously. In this privacy notice, we seek to explain to you in the clearest way possible what information we collect, how we use it, and what rights you have in relation to it.
Please read this privacy policy carefully, as it will help you understand what we do with the information that we collect.
1 . What Information Do We Collect?
No mobile information will be shared with third parties/affiliates for marketing/promotional purposes. Information sharing to subcontractors in support services, such as customer service, is permitted. All other use case categories exclude text messaging originator opt-in data and consent; this informations will not be shared with any third parties.
We collect personal information that you voluntarily provide to us when you register on the Website, express an interest in obtaining information about us or our products and Services, when you participate in activities on the Website, or otherwise when you contact us.
The personal information that we collect depends on the context of your interactions with us and the Website, the choices you make, and the products and features you use. The personal information we collect may include the following:
• Personal Information Provided by You. We collect names; phone numbers; email addresses; mailing addresses; job titles; contact preferences; and other similar information.
• Payment Data. We may collect data necessary to process your payment if you make purchases, such as your payment instrument number (such as a credit card number), and the security code associated with your payment instrument.
3. How Do We Use Your Information?
We use personal information collected via our Website for a variety of business purposes described below. We process your personal information for these purposes in reliance on our legitimate business interests, in order to enter into or perform a contract with you, with your consent, and/or for compliance with our legal obligations.
To facilitate account creation and logon process.
To send administrative information to you.
To fulfill and manage your orders.
To deliver and facilitate delivery of services to the user.
To deliver and facilitate delivery of services to the user.
To respond to user inquiries/offer support to users.
To send you marketing and promotional communications.
To deliver targeted advertising to you.
4. Will Your Information Be Shared With Anyone?
We may process or share your data that we hold based on the following legal basis:
Consent: We may process your data if you have given us specific consent to use your personal information for a specific purpose.
Legitimate Interests: We may process your data when it is reasonably necessary to achieve our legitimate business interests.
Performance of a Contract: Where we have entered into a contract with you, we may process your personal information to fulfill the terms of our contract.
Legal Obligations: We may disclose your information where we are legally required to do so in order to comply with applicable law, governmental requests, a judicial proceeding, court order, or legal process.
No mobile information will be shared with third parties/affiliates for marketing/promotional purposes. Information sharing to subcontractors in support services, such as customer service is permitted. All other use case categories exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties.
5. SMS Consent and Data Collection
We collect your phone number only when you voluntarily provide it via our web forms. This information is used strictly to send you the service alerts or marketing messages you have opted into. We do not share your SMS opt-in data or consent with any third parties or affiliates for marketing or promotional purposes.
6. Cookies and Similar Technologies
We use cookies and similar tracking technologies on our Website to help customize the Website and improve your experience. A cookie is a small file placed on your device that enables various features and functionality. For example, cookies allow us to understand how you use our Website, improve your user experience, and manage your preferences.
Types of Cookies We Use
Essential Cookies: These cookies are essential for enabling user movement around our Website and providing access to features such as your profile, purchases, and other secure areas of the Website. This category of cookies cannot be disabled.
Analytics and Performance Cookies: These cookies are used to collect information about traffic to our Website and how users use our Website. The information gathered does not identify any individual visitor and is aggregated. It includes the number of visitors to our Website, the websites that referred them to our Website, the pages they visited on our Website, what time of day they visited our Website, whether they have visited our Website before, and other similar information. We use this information to help operate our Website more efficiently, to gather broad demographic information, and to monitor the level of activity on our Website.
Functionality Cookies: These cookies remember choices you make such as language preference, country location, or other online settings and provide personalized or enhanced features that you select, as well as to remember your settings.
Targeting and Advertising Cookies: These cookies track your browsing habits and location to provide you with advertising in line with your interests. They are also used to understand the effectiveness of advertising campaigns.
Your Choices Regarding Cookies
If you prefer to avoid the use of cookies on the Website, you can disable the use of cookies in your browser settings. Please note that disabling cookies may affect the functionality of the Website and many other websites that you visit. Disabling cookies will usually result in also disabling certain functionality and features of this site and many others.
Consent for Cookies
In locations where it is required by law, we will request your consent to use cookies when you first visit our Website. If you consent to our use of cookies but later wish to opt out, you can adjust your browser settings as described above.
7. How Do We Handle Your Social Logins?
If you choose to register or log in to our services using a social media account, we may have access to certain information about you.
8. How Long Do We Keep Your Information?
We will only keep your personal information for as long as it is necessary for the purposes set out in this privacy policy, unless a longer retention period is required or permitted by law.
9. How Do We Keep Your Information Safe?
We aim to protect your personal information through a system of organizational and technical security measures.
10. Do We Collect Information from Minors?
We do not knowingly solicit data from or market to children under 18 years of age.
11. What Are Your Privacy Rights?
You have certain rights regarding your personal information, subject to local data protection laws.
12. Do California Residents Have Specific Privacy Rights?
If you are a resident of California, you are granted specific rights regarding access to your personal information.
13. Do We Make Updates to This Policy?
We may update this privacy policy from time to time. The updated version will be indicated by an updated "Revised" date and the updated version will be effective as soon as it is accessible.
14. How Can You Contact Us About This Policy?
If you have questions or comments about this policy, you may email us at [email protected] or by post to:
The Helping Hand Group LLC
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